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Privacy Policy

LAST UPDATED MARCH 27,2025

Thank you for choosing to be part of our community at Skippy Cleaning LLC ("Company," "we," "us," or "our"). Your privacy is important to us, and this Privacy Policy explains how we collect, use, protect, and disclose your information.

By using our website and services, you agree to the terms outlined in this policy. If you do not agree, please refrain from using our website or services.

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1. Information We Collect
We collect both personal and non-personal information when you interact with our website or services.

This includes:

  • Name, email address, phone number, physical address

  • Payment details (e.g. credit card info when applicable)

  • Login credentials, if you create an account

  • Communications (e.g. messages, feedback, forms)

  • IP address and browser/device information

  • Website interaction data (e.g. session duration, pages visited, clicks)

  • Any information voluntarily submitted through contact forms or quotes

 

2. How We Collect Information
We collect information when you:

  • Submit a form (e.g. contact, quote request, booking)

  • Make a payment or purchase

  • Browse or interact with our website

  • Communicate with us by email, phone, or text

Some data is collected automatically through tools like cookies or session analytics.

 

3. Why We Collect Your Information
We collect and use your information for the following purposes:

  • To provide and operate our services

  • To process payments and bookings

  • To send updates, service messages, and promotional content

  • To improve our website, customer service, and performance

  • To comply with legal and regulatory obligations

  • To prevent fraud and maintain site security

 

4. How We Store and Protect Your Data
Our website is hosted on the Wix.com platform. Your data may be stored through Wix’s data storage and secure databases, protected by firewalls.

If you provide credit card information, it is encrypted and processed in compliance with PCI-DSS standards (managed by the PCI Security Standards Council: Visa, MasterCard, American Express, and Discover).

We implement reasonable security measures, but no method of online transmission is 100% secure. You share information at your own risk.

 

5. Sharing Your Information
We do not sell or rent your personal information.

We may share your data with trusted third parties, including:

  • Payment processors (e.g. Wix Payments, PayPal)

  • Marketing platforms (if you opt in)

  • Service providers who help operate our website

We only share data as necessary and with partners who follow privacy and data protection standards.

 

6. Cookies and Tracking Technologies
We use cookies and similar tools to:

  • Understand how users interact with our website

  • Improve performance and user experience

  • Customize content and messaging

You may control or disable cookies through your browser settings. However, doing so may affect the functionality of our site.

 

7. Communications with You
We may contact you for purposes such as:

  • Booking confirmations or service reminders

  • Account updates or billing

  • Promotions or surveys (you may opt out)

  • Policy changes or important updates

You may receive communications via email, text message, phone, or mail, depending on your preferences and the nature of the interaction.

 

8. Withdrawing Consent / Managing Your Data
At any time, you may:

  • Request access to the personal data we hold

  • Request corrections, updates, or deletion of your data

  • Withdraw consent for data processing

 

To do so, please contact us at:
SkippyCleaningLLC@gmail.com

 

9. Data Retention
We retain your data only as long as needed for the purposes listed above, or as required by law. When your data is no longer needed, we securely delete or anonymize it.

 

10. Privacy of Minors
Our services are not intended for children under the age of 13. We do not knowingly collect information from minors. If we learn that we have inadvertently collected such data, we will delete it promptly.

 

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with the revised date. In the case of material changes, we will notify you via the website or email, if applicable.

Please check back periodically to stay informed of any updates.

 

12. Contact Us
If you have any questions about this policy, or if you’d like to access, correct, or delete your personal information, you can contact us at:
SkippyCleaningLLC@gmail.com

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